System Logs

Monitor technical system events, errors, and operations. System Logs are essential for troubleshooting issues, detecting anomalies, and ensuring system health.

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• What are System Logs? : Technical records
  • • Definition : Detailed records of system events, errors, and operations
  • • Purpose : Troubleshoot issues, monitor performance, detect anomalies
  • • Developer Tool : Primarily for technical staff and developers
  • • Visibility : See errors, warnings, info messages, and debug data

Log Severity Levels

• Log Severity Levels : Importance classification
  • • Emergency : System is unusable (critical failure)
  • • Alert : Immediate action required (major malfunction)
  • • Critical : Critical conditions (database error, service down)
  • • Error : Runtime errors that don't require immediate action
  • • Warning : Warnings about potential issues
  • • Notice : Normal but significant events
  • • Info : Informational messages about system operations
  • • Debug : Detailed debug information for developers
  • • All : View all logs regardless of severity

Severity levels help you prioritize issues. Emergency and Alert require immediate attention, while Info and Debug are informational.

System Log Table

• System Log Table Columns : What you see
  • • ID : Unique identifier for each log entry
  • • Date & Time : When the event occurred
  • • Level : Severity level (Emergency, Error, Warning, Info, etc.)
  • • Message : Brief description of the event
  • • Context : Additional details or stack trace
  • • Action : View detailed log entry

The table displays logs in reverse chronological order (newest first). Use filters to narrow down results.

Viewing Detailed Log Entry

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• Viewing Detailed Log Entry : Deep dive
  • • Click View : From Action column to open detailed modal
  • • Full Message : Complete error or event message
  • • Stack Trace : Line-by-line code execution path (for errors)
  • • Context Data : Variables, inputs, user info at time of event
  • • Timestamp : Precise time including milliseconds
  • • File & Line : Exact code location where event occurred

Detailed views provide the information needed to diagnose and resolve issues. Share these details with your development team when reporting bugs.

Log Management Options

• Log Management Options : Actions
  • • Filter by Level : Show only specific severity levels
  • • Date Range : Filter logs by date range
  • • Search : Keyword search in messages and context
  • • Export : Download logs for external analysis
  • • Clear Logs : Delete old logs to free space (with caution)
  • • Refresh : Reload latest log entries

Regular log management keeps your system running smoothly. Balance retention for troubleshooting with storage optimization.

Common Issues Found in System Logs

• Common Issues Found in System Logs : Examples
  • • Database Errors : Connection failures, query errors
  • • API Failures : WhatsApp API errors, payment gateway issues
  • • Permission Errors : Unauthorized access attempts
  • • File System Issues : Disk space, file not found errors
  • • Performance : Slow query warnings, timeout issues
  • • Integration : Third-party service failures

Understanding common log patterns helps you quickly identify and resolve issues before they impact users.

Best Practices for System Logs

• Best Practices for System Logs : Tips
  • • Monitor Regularly : Check logs daily for errors and warnings
  • • Set Alerts : Configure notifications for critical and error level logs
  • • Retention Policy : Define how long logs should be kept
  • • Rotate Logs : Archive old logs to prevent database bloat
  • • Restrict Access : Only technical staff should access system logs
  • • Document Issues : Keep notes on recurring issues and resolutions
  • • Export for Support : Send logs to support team when troubleshooting