Refund Policy
At Bswagic, we aim to ensure your satisfaction with our digital services and solutions. However, if you are not completely satisfied, you may be eligible for a refund under the conditions outlined below.
Eligibility for Refunds
Refund requests are only considered in the following situations:
- The service delivered differs substantially from what was agreed upon in writing.
- Technical errors or failures on our part prevented the delivery of the service.
- A duplicate payment was made by mistake.
Refund Process
To request a refund, please contact our support team within 7 working days of delivery at info@bswagic.com with your order details and reason for the request.
Once your request is reviewed, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–10 business days to your original payment method.
Exceptions
Refunds will not be issued for:
- Services that have been fully completed or delivered as described.
- Delays caused by third-party services or user-side issues.
- Change-of-mind cancellations after service initiation.
Policy Updates
BSWAGIC reserves the right to modify this policy at any time in accordance with changes in services or legal requirements. Any updates will be posted on this page with the date of the last revision clearly indicated.
Bswagic reserves the right to amend this policy at any time to reflect service or legal changes. Updates will be posted on this page with a revised 'Last Updated' date.