AI Integration

Boost WhatsApp messaging with OpenAI-powered features: smart replies, translation, tone change, grammar fixes, simplification, and custom prompts.

Setup Instructions

Setup Instructions : Get started
- • Navigate : Settings > AI Integration
- • Enable : Turn on the AI Integration toggle
- • OpenAI Key : Paste your OpenAI Secret Key (platform.openai.com/api-keys)
- • Save : Click Save Changes to activate AI features

Chat Model Options : Supported choices
- • GPT-3.5 Turbo : Fast and cost-efficient for standard replies
- • GPT-3.5 Turbo (16k) : Extended memory for longer histories
- • GPT-4 : Accurate, nuanced responses
- • GPT-4 Turbo : Optimized GPT-4 for speed and price
- • GPT-4 (0125 Preview) : Stable GPT-4 release
- • GPT-4 Turbo Preview : Early access to new capabilities
- • GPT-4o Mini : Great balance of speed, quality, and cost

Translate text to multiple languages directly from chat.

Adjust style: Professional, Friendly, Empathetic, Straightforward.

Automatically correct spelling, grammar, and punctuation.

Convert complex or technical text into clear, concise language.

Save up to 5 prompt templates for reusable instructions (AI Settings > Custom Prompts).

Benefits Summary : Why use AI
- • Smart Replies : Generate relevant, AI-assisted responses
- • Tone Control : Adjust style: professional, friendly, empathetic, etc.
- • Translation : Chat in customers' native languages
- • Grammar & Spell Check : Polish messages automatically
- • Simplify Language : Make complex text easier to read
- • Custom Prompts : Use reusable instructions for specific tasks
- • Multi-Model Support : Choose models by speed/accuracy/cost
- • Real-time Preview : Review AI output before sending

Best Practices : Tips
- • Model Choice : Use GPT-4o Mini for fast, high-quality responses
- • Prompts : Assign prompt 1 for onboarding, 3 for support
- • Proofread : Always review AI-generated text before sending
- • Tone : Use Change Tone for different personas

Troubleshooting : Common issues
- • No Response : Check OpenAI key and model selection
- • Slow Output : Switch to GPT-3.5 for speed
- • Translation Quality : Try GPT-4o or GPT-4 for better results
- • Custom Prompt Missing : Ensure prompts are saved in AI settings